Feature Comparison · 2026

Agentis vs Zonos

Quick Verdict

Zonos is a international duty, tax, and landed cost calculation tool. Agentis works after an order is placed and before it ships: within 60 seconds it computes the order's true net margin from NetSuite COGS, freight, fees, and FX, then flags it or holds it before fulfillment under rules you approve. They solve different problems and often run side by side.

By Herzel MishelFounder, AgentisLast reviewed

The Core Difference

Zonos excels at international duty, tax, and landed cost calculation. That is its job, and the strengths and limitations below are judged on margin protection only, not on everything the product does.

Agentis sits at a specific point in the order lifecycle: between order placed and order shipped. Within 60 seconds of each order on your Shopify, Shopify Plus, or SHOPLINE store, it computes true net margin using live COGS from Oracle NetSuite plus freight, fees, and FX. Orders below your margin floor are flagged with the leak and a recommended fix, or automatically held before fulfillment under rules you approve, and every decision is logged to the Evidence Ledger.

The result: you catch a below-margin order while it can still be fixed, instead of finding it at month-end close.

Feature-by-Feature Comparison

FeatureAgentisZonos
True net margin on every order (COGS, freight, fees, FX)
COGS tracking
Margin alerts
Shopify Plus integration
NetSuite / ERP integration
Freight cost modeling
FX rate adjustment
Holds below-margin orders before they ship
Profit dashboard
Ad attribution
LTV analytics

Why choose Agentis

  • Computes true net margin on every order within 60 seconds of it being placed
  • Holds below-margin orders before fulfillment under rules you approve, or flags them with a recommended fix
  • Uses live COGS from Oracle NetSuite (commonly via Celigo)
  • Includes freight, payment fees, and FX in each order's margin
  • Works after the order is placed, so the shopper's checkout is untouched
  • Works with Shopify, Shopify Plus, and SHOPLINE, and logs every decision to an Evidence Ledger

When to choose Zonos

Choose Zonos if your primary challenge is international shipping economics: duty calculation, HS code mapping, DDP fulfillment, and the cross-border de minimis transition. Zonos is best-in-class for that domain, and it works at checkout. For a margin check on every order, domestic included, Agentis is the complementary layer: after each order is placed and before it ships, it computes true net margin and flags or holds below-floor orders. A common pattern is Zonos for international duty and a per-order margin check for every order.

Zonos Strengths

  • Excellent international duty and tax calculation with country-specific HS code intelligence
  • Accurate landed cost display at checkout for international customers, supporting DDP fulfillment
  • Strong support for the post-2025 tariff environment including reciprocal tariffs and Section 321/de minimis changes
  • Established Shopify Plus integration with checkout extensibility hooks

Honest Assessment

Where Zonos falls short for margin protection

  • Focused on international shipping economics; does not address domestic margin governance or discount stacking
  • No COGS or margin logic; calculates landed cost for the shopper but does not flag or hold below-floor orders
  • Reporting centers on customs and duty metrics, not overall profitability
  • Domestic Shopify orders do not benefit from Zonos (adjacent tool, not replacement)

Frequently Asked Questions

What is the difference between Agentis and Zonos?

Zonos calculates international duty, tax, and landed cost so customers see accurate delivered prices at checkout. Agentis checks margin on every order, domestic and international, after it is placed and before it ships, using live COGS from NetSuite plus freight, fees, and FX. The two are complementary: Zonos answers 'what does this cost the customer to land' and Agentis answers 'is this order acceptable for us to ship under our margin policy.' Zonos's strengths are excellent international duty and tax calculation with country-specific HS code intelligence, accurate landed cost display supporting DDP fulfillment, strong support for the post-2025 tariff environment, and an established Shopify Plus integration with checkout extensibility hooks. Its limitations are that it does not address domestic margin governance or discount stacking, does not flag or hold below-floor orders, and reports on customs and duty metrics rather than overall profitability. A merchant whose main challenge is international shipping economics should start with Zonos; one that needs a margin check on every order, domestic included, should add Agentis alongside it.

Does Agentis handle international duty calculation?

No. Agentis is not a duty-calculation engine and does not do HS-code mapping or customer-facing duty display; for that, use Zonos. Agentis computes each order's net margin from COGS, freight, fees, and FX, so duty and tariff costs affect its check to the extent they are reflected in your landed cost data, for example in NetSuite item costs. The two together give you accurate customer-facing duty plus a margin check on the resulting order economics before the order ships. Zonos's country-specific HS code intelligence and DDP landed cost display are the specialist capabilities here, and its established Shopify Plus integration with checkout extensibility hooks puts that calculation in the checkout. What Zonos does not do is flag or hold a below-floor order: it calculates what the customer pays to land the goods, not whether the order is acceptable under your margin policy. Domestic orders also see no benefit from Zonos, since it is focused on international shipping economics. Treat duty calculation and margin governance as two separate jobs and pick a tool for each.

How are Zonos and Agentis affected by the 2025 de minimis repeal?

Both tools become more relevant in the post-de-minimis world. Zonos handles the new duty calculation requirements on previously exempt shipments. Agentis addresses the margin side: many SKUs that were profitable under de minimis fall below floor once duty and tariff costs are added, and when those costs are reflected in your landed cost data, Agentis flags or holds the affected orders after they are placed and before they ship. Zonos's strong support for the post-2025 tariff environment, including reciprocal tariffs and Section 321 changes, is exactly the capability this transition calls for on the customer-facing side. Agentis covers the side Zonos does not: Zonos does not address domestic margin governance and does not flag or hold below-floor orders. Merchants should review which international SKUs still clear their floor once duty is included and decide whether to reprice, restrict, or hold those orders for review.

Can I use Zonos and Agentis together on Shopify Plus?

Yes. They work at different points in the order lifecycle. Zonos works in checkout, showing the customer the landed cost through Shopify Plus checkout extensibility. Agentis works after the order is placed and before it is fulfilled, computing the order's true net margin within 60 seconds and flagging it or holding it under rules you approve. Order of operations is straightforward: Zonos sets what the customer pays to land the goods, the order is placed, and Agentis checks whether it clears your margin floor before it ships. Zonos remains focused on international shipping economics, so it does not address domestic margin governance or discount stacking and does not flag or hold below-floor orders on its own. Agentis covers domestic orders too, which see no benefit from Zonos. Plan the stack around that split: duty accuracy from Zonos, margin decisions from Agentis, and no overlap between them.

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