You're losing margin on orders you already won

A profit floor is the minimum net margin you require on an order before it ships. Agentis checks each order against your configured floor within 60 seconds of it being placed, factoring in the applied discounts, current COGS from Oracle NetSuite, freight zone, payment fees, and FX rate. If the order falls below the floor, Agentis flags it with the leak and a recommended fix, or automatically holds it before fulfillment under rules you approve. The floor is a policy you set: you decide the minimum margin an order must clear, and Agentis applies it to every order. Because the check runs between order placed and order shipped, it catches the cases where margin is usually lost, such as stacked discount codes, an expensive freight zone, or an FX rate that has moved since the price was set. The shopper’s checkout is untouched, and every decision is written to the Evidence Ledger. For your own store, identify the net margin below which an order costs you money, set that as your floor, and run it in shadow mode first to see what it would have caught.

Shopify’s native discount system has no visibility into your COGS, freight costs, or exchange rates. It applies discounts without knowing whether a given order is actually profitable. Shopify’s discount engine answers one question: does this cart qualify for this discount? It does not know what the items cost you, what shipping to that freight zone will cost, or what the current FX rate does to an international order’s margin. Agentis works after the order is placed: it pulls those inputs together, computes true net margin within 60 seconds, and flags or holds the order before fulfillment according to your policy. Shopify decides which discounts a customer is eligible for; Agentis checks whether the resulting order is still profitable before it ships. The two are complementary, so your discount setup stays as it is. For your store, the test is simple: if you cannot state the net margin on a discounted order before it ships, native logic alone is not protecting it.

No. Shopify Functions, checkout rules, and promo engines act inside checkout on promotion logic: which discounts apply and which combinations are allowed. Agentis does not run in checkout and does not change what the shopper sees. It acts after the order is placed and before it ships, checking the true net margin of the real order against your profit floor using current COGS from NetSuite, freight, payment fees, and FX. That makes the two complementary. Checkout logic only sees the cart; it cannot see what fulfillment to a specific zone will cost or what your landed cost is this week. Agentis sees the whole order with those costs attached, flags the leak with a recommended fix or holds the order before fulfillment under merchant-approved rules, and logs every decision to the Evidence Ledger. If you rely on checkout rules today, keep them, and use Agentis as the per-order check that catches what slips through. A useful first step is to list your current discount rules and compare them with the orders shadow mode flags in its first week.

Yes. Agentis is an official SHOPLINE partner (as of June 2026) and connects via the SHOPLINE Open API to run the same per-order profit-floor checks available on Shopify and Shopify Plus. In practice the integration works the same way: SHOPLINE runs the storefront and checkout, and once an order is placed Agentis computes its true net margin using the applied discounts, current COGS from NetSuite, freight zone, payment fees, and FX rate. Stacked coupon codes are evaluated as part of the same order, and orders below your floor are flagged or held before fulfillment. Deployment follows the same timeline: shadow mode within 48 hours, full enforcement in about 3 weeks, no storefront code changes. The free 7-day profit audit is also available for SHOPLINE stores, so you can see where margin is leaking before committing. If you run SHOPLINE with NetSuite as your ERP, you are already in the supported configuration.

Shadow mode (observe-only) is live within 48 hours: we connect to your Shopify, Shopify Plus, or SHOPLINE order data and your NetSuite instance (commonly via Celigo) and start scoring every new order against your margin floor. Full enforcement, where orders below your profit floor are automatically held before fulfillment, typically follows in about 3 weeks once the rules are validated. No changes are required to your storefront or checkout code. Shadow mode lets you see what the floor would have held before anything is enforced, so the rules are validated against real orders rather than assumptions. NetSuite supplies current COGS, and freight zone, payment fees, and FX rate are evaluated per order, so shadow scoring uses the same inputs enforcement will use. The 3 weeks cover reviewing shadow results, adjusting thresholds, and deciding what happens to a below-floor order: flag it for review or hold it automatically. For a lower-commitment start, the free 7-day profit audit runs on the same connection and shows where margin is leaking first.

A held order is paused before fulfillment, so it is not picked, packed, or shipped until someone on your team reviews it. The shopper’s checkout is not affected: the order was placed normally, and Agentis acts afterwards, within 60 seconds. The hold comes with the reason (for example, stacked discounts plus an expensive freight zone), the computed net margin against your floor, and a recommended fix. Your team can then release the order as is, adjust it, for instance by switching to a cheaper shipping method, or cancel and refund it under your normal policy. Holds only happen under rules you approve; anything you have not approved for automatic holds is flagged instead, so ops can decide. Every hold, release, and override is logged to the Evidence Ledger with a confidence tier, which gives finance an audit trail for each decision. When you configure your policy, one approach is to auto-hold only clear negative-margin cases and flag the rest, so revenue keeps moving wherever an order is still worth shipping.

Currently, Agentis is optimized for merchants running Shopify, Shopify Plus, or SHOPLINE with Oracle NetSuite as the cost source. If you’re using a different ERP, contact us; we’re actively evaluating additional integrations based on merchant demand. NetSuite matters because the profit floor depends on current COGS: Agentis computes each order’s net margin from the applied discounts, COGS from NetSuite, freight zone, payment fees, and FX rate, and the live integration (commonly via Celigo) keeps that cost data current. Without a live cost source, a profit floor is only as accurate as the last spreadsheet upload. On the storefront side, Shopify, Shopify Plus, and SHOPLINE are supported today. If your storefront is supported but your costs live in a different ERP, the question to raise with us is how your COGS can be made available per order, since that is the input the floor cannot work without. The free 7-day audit is the simplest way to find out whether your setup can be mapped.

Yes. We connect to your Shopify Plus or SHOPLINE store, map your margin flow through NetSuite, and deliver a line-by-line breakdown of where you’re losing margin on the orders you ship, in 7 days. No commitment and no code changes required. The audit uses the same inputs as the live product: the applied discounts on each order, current COGS from NetSuite, freight zone, payment fees, and FX rate. That means the breakdown shows you real orders that fell below a sensible profit floor, not a modeled estimate. The kinds of leaks it surfaces include stacked discount codes that pushed orders negative, free shipping to expensive freight zones, and international orders where the FX rate moved the margin. Because the audit connects the same way shadow mode does, proceeding afterwards does not mean starting over. It is built for mid-market to enterprise merchants, typically $5M to $100M+ GMV, running complex promotional strategies, where line-by-line detail reveals the most.

Agentis is built for mid-market to enterprise merchants on Shopify Plus or SHOPLINE, typically $5M to $100M+ GMV, running complex promotional strategies with meaningful fulfillment cost variability across freight zones or international markets. The GMV range reflects where per-order margin enforcement pays off. Below that scale promotions are usually simple enough to manage by hand; above it, the combinations of discounts, freight zones, currencies, and SKUs make it impossible to know the margin on every order without checking each one before it ships. The other requirement is a cost source: Agentis reads current COGS from Oracle NetSuite, so merchants already on NetSuite fit best. Signs you fit the profile include stacking promotions, free shipping across zones with very different carrier costs, international orders in more than one currency, or month-end closes that keep surfacing margin you thought you had. If several apply, the free 7-day profit audit will show how much margin is at stake.

Yes. Agentis checks every placed order, with all of its applied discount codes and automatic discounts, against your NetSuite-synchronized profit floor within 60 seconds. Coupon stacking is a common source of margin leakage because Shopify’s native discount logic checks whether each code is valid, not what the combination does to order profitability. Agentis computes the true net margin of the finished order using current COGS from NetSuite, freight zone, payment fees, and FX rate. If the stacked discounts push the order below the floor, Agentis flags it with the leak and a recommended fix, or automatically holds it before fulfillment under rules you approve, so a negative-margin order does not ship unnoticed. Each case is logged to the Evidence Ledger, which also shows which code combinations keep causing losses so you can tighten your discount setup at the source. For your own store, list the discount codes and automatic discounts that can currently combine, and set the floor the combination must not breach.