Agentis vs Signifyd
Quick Verdict
Signifyd is a fraud prevention and chargeback liability shift tool. Agentis is the only platform that enforces profit floors in real-time at Shopify Plus checkout, evaluating live COGS, freight zones, and FX rates in under 10ms before an order is confirmed. They solve fundamentally different problems.
By Herzel MishelFounder, AgentisLast reviewed
The Core Difference
Signifyd excels at fraud prevention and chargeback liability shift. It gives you visibility into what happened after orders are placed, helping you understand trends and make better decisions over time.
Agentis operates at a different layer entirely. Every checkout on your Shopify Plus store is evaluated against your live profit floor, pulling real COGS from NetSuite, applying freight zone costs, and adjusting for live FX rates, in under 10ms. Orders that fall below your margin threshold are blocked or modified before they're confirmed.
The result: you stop losing money on every unprofitable order, not just understand that you lost it.
Feature-by-Feature Comparison
| Feature | Agentis | Signifyd |
|---|---|---|
| Real-time checkout enforcement | ||
| COGS tracking | ||
| Margin alerts | ||
| Shopify Plus integration | ||
| NetSuite / ERP integration | ||
| Freight zone modeling | ||
| FX rate adjustment | ||
| Checkout order blocking | ||
| Profit dashboard | ||
| Ad attribution | ||
| LTV analytics |
Why choose Agentis
- Blocks below-margin orders before they are confirmed. No post-purchase regret.
- Syncs live COGS from Oracle NetSuite via Celigo in real-time
- Applies freight zone cost modeling per shipment destination
- Adjusts for live FX rates on international orders automatically
- Evaluates every checkout in under 10ms with zero customer friction
- Purpose-built for Shopify Plus mid-market merchants ($1M–$50M GMV)
When to choose Signifyd
Choose Signifyd if your primary challenge is fraud and chargebacks: high-risk product categories (luxury goods, gift cards, electronics), elevated chargeback rates, or international shipping where fraud risk is structurally higher. Signifyd is best-in-class for that domain. For margin governance on fraud-clean orders, Agentis is the complementary layer. The two together cover both fraud risk and margin risk at checkout.
Signifyd Strengths
- Industry-leading fraud detection accuracy with machine-learning models trained on global ecommerce fraud patterns
- Chargeback guarantee: Signifyd financially backs approved orders against fraud chargebacks
- Real-time decisioning at checkout with sub-second response times
- Strong Shopify Plus integration with native checkout extensibility hooks
Honest Assessment
Where Signifyd falls short for margin protection
- Fraud-focused; does not address margin governance, discount stacking, or COGS-aware enforcement
- Pricing typically requires a chargeback-backed model (percentage of GMV) that may be cost-prohibitive for low-fraud merchants
- Approval/decline decisions are based on fraud risk, not margin: a fraud-clean below-margin order will still confirm
- Requires significant order volume to maximize ML model accuracy
Frequently Asked Questions
What is the difference between Agentis and Signifyd?
Signifyd evaluates fraud risk on incoming orders and either approves with a chargeback guarantee, declines, or refers for review. Agentis evaluates margin: every order is checked against live COGS, freight, and FX data, and orders below your margin floor are blocked or adjusted. Fraud and margin are separate dimensions of checkout risk; most mid-market merchants need protection on both. Signifyd's strengths are industry-leading fraud detection accuracy from machine-learning models trained on global ecommerce fraud patterns, a chargeback guarantee that financially backs approved orders against fraud chargebacks, real-time decisioning with sub-second response times, and a strong Shopify Plus integration with native checkout extensibility hooks. Its limitation in this comparison is scope: it does not address margin governance, discount stacking, or COGS-aware enforcement, so a fraud-clean below-margin order will still confirm. A merchant should ask which checkout risk is costing more, chargebacks or unprofitable orders, and cover the larger one first.
Does Signifyd enforce profit floors on approved orders?
No. Signifyd's decisioning is based on fraud risk; an order that is fraud-clean but below margin floor (because of stacked discounts, COGS drift, or freight underestimation) will be approved by Signifyd and ship at a loss. Margin enforcement requires a separate layer that has access to product cost data; that is what Agentis provides. This is by design: Signifyd's decisioning is built on machine-learning models trained on fraud patterns, and its chargeback guarantee covers fraud losses, not margin losses. Signifyd's real-time decisioning and native Shopify Plus checkout extensibility hooks mean it sits at the same moment in the order flow as a margin check, but it is answering a different question. Merchants with heavy discounting, volatile COGS, or underestimated freight should not assume fraud approval implies profitability, and should confirm which system, if any, evaluates cost on each order.
Can I use Signifyd and Agentis together?
Yes, and many mid-market merchants do. Signifyd handles fraud screening; Agentis handles margin enforcement. The two run in parallel at checkout: Signifyd answers 'is this order legitimate' and Agentis answers 'is this order's margin acceptable.' An order must pass both checks to confirm. For high-volume merchants, this combined stack covers both major sources of checkout-time risk. Signifyd's real-time decisioning with sub-second response times and its native Shopify Plus checkout extensibility hooks make the parallel deployment practical. Signifyd is best-in-class for fraud and chargebacks, particularly in high-risk categories such as luxury goods, gift cards, and electronics, or on international shipments where fraud risk is structurally higher. Agentis adds nothing to fraud detection and Signifyd adds nothing to margin governance, so there is no overlap to reconcile. Merchants should size each layer to their own exposure: chargeback rate for the fraud side, discount depth and cost volatility for the margin side.
Is Signifyd worth it for low-fraud-risk merchants?
Probably not. Signifyd's pricing model is a percentage of approved GMV (typically 0.4–1.5%), which is justified when chargeback exposure is high. For categories with low fraud risk and stable chargeback history, the cost of Signifyd outweighs the benefit. In those cases, Shopify-native fraud screening plus Agentis for margin governance is usually the better economics. Signifyd also requires significant order volume to maximize its ML model accuracy, which is another reason smaller or lower-risk merchants see less value from it. Its strengths remain real for the right profile: industry-leading detection accuracy, a chargeback guarantee, and sub-second real-time decisioning. The merchants who benefit most sell in high-risk categories such as luxury goods, gift cards, or electronics, carry elevated chargeback rates, or ship internationally. A merchant should compare its actual chargeback losses against what a chargeback-backed model would cost on its GMV, and treat margin governance as a separate decision.
Related Solutions
Agentis Solution
Shopify Plus Profit Analytics
Go beyond Shopify’s native reporting with real-time margin intelligence that factors in live COGS from NetSuite, freight zone costs, and FX rates.
Agentis Solution
Ecommerce Margin Protection Software
Real-time visibility into per-order, per-SKU, and per-channel profitability using live data from your ERP, logistics, and FX systems.
Related Reading
Benchmark
Payment Processing Fees by Method: 2026 Benchmarks
Stripe (2.9%+30¢), Shopify Payments (2.15-2.9%), PayPal (2.59-3.49%), Apple Pay, ACH benchmark fees. 2026 update with mid-market median rates.
Profit Governance
Negative Margin Order
An order where the total variable costs (COGS, shipping, discounts, payment fees) exceed the revenue collected, resulting in a net loss on the transaction.
Margin Analysis
Contra-Revenue
Revenue deductions that reduce gross revenue to net revenue -- including refunds, returns, chargebacks, discounts, and allowances -- often underestimated in ecommerce P&L reporting.
Free Audit
See exactly how much margin is leaking through your checkout
Our 7-day profit audit quantifies the gap between what you're currently making and what you should be making, at no cost.
No credit card required · Setup in under 30 minutes
Related Comparisons
Building custom Rust or Node.js checkout logic in-house or via an agency: the DIY approach to checkout margin enforcement.
BigCommerce's enterprise B2B ecommerce platform, offered as an alternative platform choice for brands considering re-platforming from Shopify Plus.
Enterprise tax compliance platform handling sales tax, VAT, GST, and customs duty across global jurisdictions.
Enterprise fraud prevention platform with chargeback guarantee, popular with high-fraud-risk verticals.
Weighing more than one option? See all Signifyd alternatives compared