Agentis vs Signifyd
Quick Verdict
Signifyd is a fraud prevention and chargeback liability shift tool. Agentis is the only platform that enforces profit floors in real-time at Shopify Plus checkout — evaluating live COGS, freight zones, and FX rates in under 10ms before an order is confirmed. They solve fundamentally different problems.
The Core Difference
Signifyd excels at fraud prevention and chargeback liability shift. It gives you visibility into what happened after orders are placed, helping you understand trends and make better decisions over time.
Agentis operates at a different layer entirely. Every checkout on your Shopify Plus store is evaluated against your live profit floor — pulling real COGS from NetSuite, applying freight zone costs, and adjusting for live FX rates — in under 10ms. Orders that fall below your margin threshold are blocked or modified before they're confirmed.
The result: you stop losing money on every unprofitable order, not just understand that you lost it.
Feature-by-Feature Comparison
| Feature | Agentis | Signifyd |
|---|---|---|
| Real-time checkout enforcement | ||
| COGS tracking | ||
| Margin alerts | ||
| Shopify Plus integration | ||
| NetSuite / ERP integration | ||
| Freight zone modeling | ||
| FX rate adjustment | ||
| Checkout order blocking | ||
| Profit dashboard | ||
| Ad attribution | ||
| LTV analytics |
Why choose Agentis
- Blocks below-margin orders before they are confirmed — no post-purchase regret
- Syncs live COGS from Oracle NetSuite via Celigo in real-time
- Applies freight zone cost modeling per shipment destination
- Adjusts for live FX rates on international orders automatically
- Evaluates every checkout in under 10ms with zero customer friction
- Purpose-built for Shopify Plus mid-market merchants ($1M–$50M GMV)
When to choose Signifyd
Choose Signifyd if your primary challenge is fraud and chargebacks — high-risk product categories (luxury goods, gift cards, electronics), elevated chargeback rates, or international shipping where fraud risk is structurally higher. Signifyd is best-in-class for that domain. For margin governance on fraud-clean orders, Agentis is the complementary layer. The two together cover both fraud risk and margin risk at checkout.
Signifyd Strengths
- Industry-leading fraud detection accuracy with machine-learning models trained on global ecommerce fraud patterns
- Chargeback guarantee — Signifyd financially backs approved orders against fraud chargebacks
- Real-time decisioning at checkout with sub-second response times
- Strong Shopify Plus integration with native checkout extensibility hooks
Honest Assessment
Where Signifyd falls short for margin protection
- Fraud-focused — does not address margin governance, discount stacking, or COGS-aware enforcement
- Pricing typically requires a chargeback-backed model (percentage of GMV) that may be cost-prohibitive for low-fraud merchants
- Approval/decline decisions are based on fraud risk, not margin — a fraud-clean below-margin order will still confirm
- Requires significant order volume to maximize ML model accuracy
Frequently Asked Questions
What is the difference between Agentis and Signifyd?
Signifyd evaluates fraud risk on incoming orders and either approves with a chargeback guarantee, declines, or refers for review. Agentis evaluates margin: every order is checked against live COGS, freight, and FX data, and orders below your margin floor are blocked or adjusted. Fraud and margin are separate dimensions of checkout risk — most mid-market merchants need protection on both.
Does Signifyd enforce profit floors on approved orders?
No. Signifyd's decisioning is based on fraud risk; an order that is fraud-clean but below margin floor (because of stacked discounts, COGS drift, or freight underestimation) will be approved by Signifyd and ship at a loss. Margin enforcement requires a separate layer that has access to product cost data — that is what Agentis provides.
Can I use Signifyd and Agentis together?
Yes, and many mid-market merchants do. Signifyd handles fraud screening; Agentis handles margin enforcement. The two run in parallel at checkout — Signifyd answers 'is this order legitimate' and Agentis answers 'is this order's margin acceptable.' An order must pass both checks to confirm. For high-volume merchants, this combined stack covers both major sources of checkout-time risk.
Is Signifyd worth it for low-fraud-risk merchants?
Probably not. Signifyd's pricing model is a percentage of approved GMV (typically 0.4–1.5%), which is justified when chargeback exposure is high. For categories with low fraud risk and stable chargeback history, the cost of Signifyd outweighs the benefit. In those cases, Shopify-native fraud screening plus Agentis for margin governance is usually the better economics.
Related Solutions
Agentis Solution
Shopify Plus Profit Analytics
Go beyond Shopify’s native reporting with real-time margin intelligence that factors in live COGS from NetSuite, freight zone costs, and FX rates.
Agentis Solution
Ecommerce Margin Intelligence
Real-time visibility into per-order, per-SKU, and per-channel profitability using live data from your ERP, logistics, and FX systems.
Free Audit
See exactly how much margin is leaking through your checkout
Our 7-day profit audit quantifies the gap between what you're currently making and what you should be making — at no cost.
No credit card required · Setup in under 30 minutes
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