Agentis vs Riskified
Quick Verdict
Riskified is a fraud prevention and chargeback liability shift tool. Agentis works after an order is placed and before it ships: within 60 seconds it computes the order's true net margin from NetSuite COGS, freight, fees, and FX, then flags it or holds it before fulfillment under rules you approve. They solve different problems and often run side by side.
By Herzel MishelFounder, AgentisLast reviewed
The Core Difference
Riskified excels at fraud prevention and chargeback liability shift. That is its job, and the strengths and limitations below are judged on margin protection only, not on everything the product does.
Agentis sits at a specific point in the order lifecycle: between order placed and order shipped. Within 60 seconds of each order on your Shopify, Shopify Plus, or SHOPLINE store, it computes true net margin using live COGS from Oracle NetSuite plus freight, fees, and FX. Orders below your margin floor are flagged with the leak and a recommended fix, or automatically held before fulfillment under rules you approve, and every decision is logged to the Evidence Ledger.
The result: you catch a below-margin order while it can still be fixed, instead of finding it at month-end close.
Feature-by-Feature Comparison
| Feature | Agentis | Riskified |
|---|---|---|
| True net margin on every order (COGS, freight, fees, FX) | ||
| COGS tracking | ||
| Margin alerts | ||
| Shopify Plus integration | ||
| NetSuite / ERP integration | ||
| Freight cost modeling | ||
| FX rate adjustment | ||
| Holds below-margin orders before they ship | ||
| Profit dashboard | ||
| Ad attribution | ||
| LTV analytics |
Why choose Agentis
- Computes true net margin on every order within 60 seconds of it being placed
- Holds below-margin orders before fulfillment under rules you approve, or flags them with a recommended fix
- Uses live COGS from Oracle NetSuite (commonly via Celigo)
- Includes freight, payment fees, and FX in each order's margin
- Works after the order is placed, so the shopper's checkout is untouched
- Works with Shopify, Shopify Plus, and SHOPLINE, and logs every decision to an Evidence Ledger
When to choose Riskified
Choose Riskified if you operate in a high-fraud-risk category (luxury goods, electronics, jewelry, travel) at enterprise GMV levels and need a chargeback-backed fraud platform with a strong vertical track record. Riskified competes directly with Signifyd; the choice between them is typically based on vertical specialization, pricing structure, and ML model fit to your traffic. For margin governance, Agentis is the orthogonal complementary layer.
Riskified Strengths
- Strong fraud detection track record, particularly in high-risk verticals like luxury, electronics, and travel
- Chargeback guarantee with full liability shift on approved orders
- Established enterprise customer base with proven ROI on chargeback recovery
- Real-time decisioning with high approval rates compared to internal fraud rules
Honest Assessment
Where Riskified falls short for margin protection
- Same as Signifyd: fraud-focused, not margin-aware; below-margin orders that pass fraud screening still confirm
- Enterprise-tier pricing structure typically inappropriate for sub-$10M GMV merchants
- Approval decisions are blackbox to merchants in some configurations, complicating margin attribution
- Integration effort is substantial; not designed for self-serve setup
Frequently Asked Questions
What is the difference between Agentis and Riskified?
Riskified is a fraud-prevention and chargeback-guarantee platform: it evaluates each order's fraud risk and either approves with chargeback liability shifted to Riskified, declines, or escalates. Agentis is a margin-governance layer: within 60 seconds of each order being placed it computes the order's true net margin from live NetSuite COGS, freight, fees, and FX, and flags or holds orders below the configured profit floor before fulfillment. Fraud risk and margin risk are separate concerns; both need protection at scale. Riskified's strengths are a strong fraud detection track record in high-risk verticals like luxury, electronics, and travel, a chargeback guarantee with full liability shift on approved orders, an established enterprise customer base, and real-time decisioning with high approval rates compared to internal fraud rules. Its limitations in this comparison are that it is not margin-aware, its enterprise-tier pricing structure is typically inappropriate for sub-$10M GMV merchants, and integration effort is substantial. A merchant should decide whether its dominant order risk is fraud, margin, or both, and staff each with a tool built for it.
Does Riskified enforce margin floors on approved orders?
No. Riskified's decisioning is fraud-based. A fraud-clean order with a stacked discount that pushes margin below floor will pass Riskified's checks and ship at a loss. Margin checks require access to product cost data, which is outside Riskified's scope. Agentis fills that gap as a separate check on each order after it is placed, flagging or holding below-floor orders before fulfillment. Riskified's approval decisions can also be blackbox to merchants in some configurations, which complicates margin attribution after the fact. Its strengths are all on the fraud side: a strong track record in luxury, electronics, and travel, a chargeback guarantee with full liability shift, and high approval rates compared to internal fraud rules. None of those capabilities involve product cost, so approval should never be read as a signal that the order is profitable. Merchants with stacked discounts or volatile COGS should confirm that a cost-aware check runs alongside fraud screening on every order.
Should I choose Signifyd or Riskified for fraud prevention?
Both are strong; the choice typically comes down to vertical specialization (Riskified has historic strength in luxury and travel; Signifyd has strength in mass-market retail), pricing structure, and ML model performance on your specific traffic. Either can be paired with a separate margin layer such as Agentis, since neither checks order margin. Both platforms offer a chargeback guarantee with liability shift on approved orders and real-time decisioning. Riskified's enterprise-tier pricing structure is typically inappropriate for sub-$10M GMV merchants, its integration effort is substantial, and approval decisions can be blackbox in some configurations, so weigh those factors against its vertical track record. Neither platform is margin-aware: below-margin orders that pass fraud screening still go through. Run the fraud decision on your own traffic profile and keep the margin layer independent of whichever vendor wins.
Can mid-market Shopify Plus merchants use Riskified?
Riskified can technically be deployed at mid-market scale but its pricing and integration effort are typically not justified below $20M+ GMV. For mid-market Shopify Plus merchants, Shopify-native fraud screening plus Agentis for margin governance is usually a more cost-effective combination. Larger high-fraud-risk merchants benefit more from the full Riskified deployment. The integration effort is substantial, since Riskified is not designed for self-serve setup, and its enterprise-tier pricing structure was built for enterprise GMV levels. Where Riskified earns its place is high-fraud-risk categories such as luxury goods, electronics, jewelry, and travel, where its vertical track record and chargeback guarantee with full liability shift matter most. Whatever fraud tool a mid-market merchant chooses, below-margin orders that pass fraud screening still confirm, so margin governance stays a separate requirement. Decide by comparing your chargeback exposure and category risk against the effort and cost of a full enterprise deployment.
Related Solutions
Agentis Solution
Shopify Plus Profit Analytics
Go beyond Shopify's native reporting. Agentis computes true net margin on every Shopify Plus order within 60 seconds, using live NetSuite COGS, freight, fees, and FX, and flags or holds below-margin orders before they ship.
Agentis Solution
Ecommerce Margin Protection Software
Per-order, per-SKU, and per-channel profitability from your ERP, logistics, and FX data, checked on every order within 60 seconds so below-margin orders can be stopped before fulfillment.
Related Reading
Benchmark
Payment Processing Fees by Method: 2026 Benchmarks
Stripe (2.9%+30¢), Shopify Payments (2.15-2.9%), PayPal (2.59-3.49%), Apple Pay, ACH benchmark fees. 2026 update with mid-market median rates.
Profit Governance
Negative Margin Order
An order where the total variable costs (COGS, shipping, discounts, payment fees) exceed the revenue collected, resulting in a net loss on the transaction.
Margin Analysis
Contra-Revenue
Revenue deductions that reduce gross revenue to net revenue -- including refunds, returns, chargebacks, discounts, and allowances -- often underestimated in ecommerce P&L reporting.
Free Audit
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