Agentis Solution
Live NetSuite COGS on Every Shopify Plus Order, Checked Before It Ships
Stop judging margin on stale cost data. Agentis pulls live COGS from Oracle NetSuite (commonly via Celigo) and uses current costs to check every Shopify Plus order's true margin within 60 seconds, before fulfillment.
The Problem
Most Shopify Plus merchants running NetSuite have a COGS sync problem: cost data in NetSuite updates when supplier invoices land, but that data doesn’t reach the systems judging order margin. Merchants rely on nightly batch syncs or manual CSV uploads, which means the cost data behind margin decisions can be hours or days stale. When a supplier raises prices or FX shifts the landed cost of imported goods, nobody's margin view reflects it, and orders ship at margins that no longer exist.
How Agentis Solves It
Agentis connects to your Oracle NetSuite instance, commonly via Celigo, and keeps COGS current as supplier costs change. When a new invoice lands, a purchase order updates a cost, or FX shifts the landed cost of a line item, the next order Agentis evaluates uses the new figure. Within 60 seconds of each order being placed, Agentis computes true net margin against current costs, not yesterday’s snapshot, and flags or holds below-floor orders before fulfillment. Agentis reads cost data from NetSuite; your existing NetSuite workflows and your Shopify storefront stay as they are.
Key Benefits
- Judge every order's margin on current NetSuite COGS, not a nightly batch
- Supplier price changes reach margin checks as soon as NetSuite records them
- No changes to NetSuite workflows or storefront code
- Below-floor orders flagged or held before fulfillment, within 60 seconds of each order
Platform Features
- —Live COGS from Oracle NetSuite, commonly via Celigo
- —Cost updates picked up when supplier invoices or purchase orders land
- —FX-adjusted landed cost calculation for imported goods
- —Custom COGS field mapping during setup
- —No impact on existing NetSuite workflows and customizations
Built for
Shopify Plus merchants running Oracle NetSuite as their ERP
Frequently Asked Questions
Does Agentis require changes to our NetSuite instance?
No. Agentis reads COGS data from NetSuite, commonly through Celigo. Your existing NetSuite workflows, customizations, and saved searches stay as they are. The goal is to get cost data out of NetSuite and into the per-order margin check, not to rework your ERP. When a cost changes, through a new supplier invoice, a purchase order, or a manual adjustment, the updated COGS is used for the orders Agentis checks from then on. That replaces the nightly batch syncs or manual CSV uploads most Shopify Plus merchants rely on, where the cost behind a margin decision can be hours or days stale. Custom COGS fields can be mapped during setup. If your NetSuite instance is heavily customized, the main preparation is identifying which field holds the cost figure finance wants margin measured against.
How current is the COGS data Agentis uses?
Agentis uses a live integration with NetSuite rather than a nightly batch, so cost changes recorded in NetSuite flow into the margin check for subsequent orders. The contrast is with how most merchants operate today: batch syncs or CSV uploads that leave the cost behind a margin decision hours or days stale. That gap matters when a supplier raises prices or FX shifts the landed cost of imported goods, because orders keep shipping at margins that no longer exist until the next sync lands. With live cost data, every order is scored against current costs within 60 seconds of being placed, and below-floor orders are flagged or held before fulfillment. FX-adjusted landed cost for imported goods follows the same path. To judge whether this matters for your store, check how often your supplier costs change and how long your current sync takes to reflect them.
What if we use a custom COGS field in NetSuite?
Agentis supports custom field mapping. During setup, the integration is configured to read your specific COGS field, standard or custom. Many NetSuite instances calculate cost in a custom field, for example a landed-cost figure that adds freight and duties on top of the supplier price, or a field that reflects FX adjustment for imported goods. Agentis can read whichever field represents the cost you want each order measured against. The mapping is set once, and because Agentis only reads the data, your existing workflows, customizations, and saved searches are not affected. After mapping, updates to that field reach the per-order margin check the same way a standard COGS field would. Before setup, decide which cost definition your finance team considers authoritative for margin decisions, since that is the field every profit floor will be measured against.
Sources
Key Concepts
Commerce Operations
ERP Cost Sync
The automated, continuous synchronization of cost data (COGS, supplier pricing, landed cost components) between ERP systems and commerce or profit governance platforms.
Cost Management
Real-Time COGS
Live cost of goods sold data synchronized from ERP or procurement systems and used at the moment a margin decision is made, replacing stale batch-updated cost figures.
Cost Management
COGS Decay
The gradual divergence between the COGS data used in pricing/checkout systems and actual supplier costs, leading to margin miscalculation.
Cost Management
Landed Cost
The total cost of a product delivered to the customer, including COGS, freight, duties, tariffs, insurance, and handling fees.
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Protect Every Order's Profit Margin
See exactly how much margin Agentis can recover for your store in 7 days, no commitment required.