Agentis Solution
Protect Margins on Every Cross-Border Order
Factor FX, duties, and international freight into every cross-border order. Agentis flags or holds orders whose true landed cost breaches your profit floor before they ship.
The Problem
International ecommerce is a margin minefield. FX rates fluctuate daily, duty and tariff schedules change with trade policy, international freight costs vary by carrier and destination, and DDP vs. DAP shipping models shift cost responsibility unpredictably. Most merchants price international orders based on static assumptions (a fixed FX buffer, estimated duties, averaged freight rates) that diverge from reality within weeks. The result: cross-border orders that look profitable at the time of sale are underwater by the time they’re fulfilled.
How Agentis Solves It
Agentis evaluates every cross-border order within 60 seconds of it being placed, using current FX rates, landed cost including duties (from your NetSuite landed-cost records or your duty provider's calculations), and international freight by carrier and zone. Instead of relying on static buffers, every order is scored against actual costs at the moment it was placed. When an order’s true landed cost breaches the floor you set for that destination, Agentis flags the order with the leak and a recommended fix, or holds it before fulfillment under rules you approve, so your team decides before it ships.
Key Benefits
- Catch FX margin erosion on each order, not at month-end
- Factor duties, tariffs, and international freight into per-order profitability
- Replace static pricing buffers with per-order landed cost
- Profit floors that reflect each destination country and shipping method
Platform Features
- —Current FX rates applied to every international order
- —Duty and tariff cost per order by destination country and HS code, from your landed-cost data
- —International freight cost modeling by carrier, zone, and shipping method
- —Configurable profit floors per destination country and region
- —DDP and DAP cost modeling for accurate landed cost
Built for
International ecommerce merchants shipping cross-border from Shopify Plus
Frequently Asked Questions
How does Agentis handle FX rate fluctuations?
Agentis applies the current FX rate to every international order when it checks that order, within 60 seconds of it being placed. That replaces the static FX buffers most merchants use. A static buffer is a guess about future rates baked into a price list, and because rates move daily, the guess drifts from reality. When the rate moves against you, cross-border orders that looked profitable at the time of sale are underwater by the time they are fulfilled. Agentis scores each order against the rate at the moment of purchase, combined with duty cost by destination and current international freight by carrier and zone. If the true landed cost breaches the floor you configured for that country or region, the order is flagged or held before fulfillment. A good first step is to compare the FX buffer in your price list with the rates on your recent international orders.
Does Agentis calculate duties and tariffs?
Agentis includes duty and tariff cost in every order's landed cost, using the destination country and the product's HS code, drawn from your NetSuite landed-cost records or the calculations your duty provider already produces. Duties are one of the three moving parts in cross-border margin, alongside FX and international freight, and they are the one most merchants estimate rather than calculate. A fixed duty assumption per destination diverges from reality as schedules change with trade policy. Agentis adds the duty layer to live FX and current freight by carrier, zone, and shipping method, then compares the resulting landed cost against your floor for that country or region. DDP and DAP modeling is included, since the shipping model determines who bears the duty. Below-floor orders are flagged or held before they ship. Make sure your catalog carries HS codes, since that classification drives the duty figure.
Can I set different profit floors for different countries?
Yes. Agentis supports per-country and per-region profit floors. Markets with higher freight and duty costs can have adjusted thresholds that reflect the true cost of serving them. The cost of serving a destination is not uniform: freight varies by carrier and destination, duty schedules differ by country, FX exposure depends on the currency, and DDP versus DAP shifts who bears the duty. A single global floor either flags profitable orders in cheap-to-serve markets or lets expensive markets erode margin unnoticed. Per-country floors set the minimum margin each market must clear given its real landed cost, and Agentis checks every cross-border order against the floor for its destination using current FX, duty by HS code, and freight. Below-floor orders are flagged or held before fulfillment. Start with the destinations where duties and freight consume the largest share of revenue.
Sources
Key Concepts
Cost Management
FX Margin Risk
The risk that currency exchange rate movements between the time a product is priced and the time it is purchased or fulfilled will erode the expected profit margin.
Cost Management
Tariff Impact on Ecommerce
The effect of import duties and trade tariffs on ecommerce product costs, particularly the de minimis threshold changes affecting cross-border commerce.
Cost Management
Landed Cost
The total cost of a product delivered to the customer, including COGS, freight, duties, tariffs, insurance, and handling fees.
Cost Management
Duty Drawback
A customs mechanism that allows merchants to claim refunds on import duties paid for goods that are subsequently exported or re-exported, recovering up to 99% of duties paid.
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Protect Every Order's Profit Margin
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