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  5. Multi-Channel Margin Management

Agentis Solution

Unified Margin Intelligence Across Every Sales Channel

Get a single view of profitability across Shopify, Amazon, and wholesale channels. Agentis enforces per-channel profit floors with live cost data from your ERP.

The Problem

Merchants selling across Shopify, Amazon, wholesale portals, and marketplaces face a fundamental visibility problem: each channel has different fee structures, fulfillment costs, and margin profiles, but there’s no unified system tracking per-order profitability across all of them. Amazon’s referral fees and FBA costs differ radically from Shopify’s processing fees and 3PL rates. A product profitable on your DTC site might be losing money on Amazon, and without cross-channel margin data, you’ll never know.

How Agentis Solves It

Agentis unifies margin intelligence across all your sales channels by syncing live COGS from NetSuite via Celigo, applying channel-specific fee models (Amazon referral fees, FBA costs, Shopify processing, marketplace commissions), and enforcing per-channel profit floors. Every order, regardless of channel, is evaluated against your configured margin threshold for that specific channel and fulfillment path.

Key Benefits

  • Single source of truth for per-order profitability across all channels
  • Per-channel profit floors that account for different fee structures
  • Identify which channels and SKUs are margin-positive or margin-negative
  • Eliminate blind spots from siloed channel analytics

Platform Features

  • —Cross-channel margin aggregation with per-order granularity
  • —Channel-specific fee modeling (Amazon FBA, referral fees, Shopify processing)
  • —Per-channel configurable profit floors and enforcement rules
  • —Live COGS sync from NetSuite via Celigo across all channels
  • —Unified margin dashboard showing profitability by channel, SKU, and region

Built for

Multi-channel merchants selling across Shopify, Amazon, and wholesale channels

Frequently Asked Questions

Which sales channels does Agentis support?

Agentis currently supports Shopify Plus (DTC), Amazon (FBA and FBM), and wholesale/B2B channels. Each channel has its own fee model and profit floor configuration, giving you unified visibility without oversimplifying the differences between channels.

How does Agentis account for Amazon’s fee structure?

Agentis models Amazon’s referral fees, FBA fulfillment costs, storage fees, and other channel-specific charges on a per-order basis. This is combined with live COGS from NetSuite to calculate true per-order margin for every Amazon transaction.

Can I set different profit floors for different channels?

Yes. Each channel can have its own profit floor configuration, reflecting the different cost structures and margin expectations. A 15% floor on DTC might correspond to a 5% floor on Amazon given the fee differential.

Key Concepts

Margin Analysis

Margin Leakage

The gradual, often undetected loss of profit across many orders, driven by small per-order cost overruns that compound into significant revenue erosion over time.

Margin Analysis

Gross Margin

The percentage of revenue remaining after subtracting the cost of goods sold, a foundational profitability metric that excludes operating expenses, taxes, and interest.

Margin Analysis

Order Profitability

The true net profit of a single order after deducting all variable costs: COGS, shipping, discounts, payment fees, fulfillment labor, and return allowances.

Margin Analysis

Margin Intelligence

Real-time visibility into per-order, per-SKU, and per-channel profitability using live data from ERP, logistics, and FX systems.

Free Audit, No Commitment

Protect Every Order's Profit Margin

See exactly how much margin Agentis can recover for your store in 7 days, no commitment required.

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